1. Users will be updated with latest news.Those who wish to subscribe to daily news are encouraged.
2. Users are allowed to download various files such as drivers and printable articles in pdf format that have been uploaded by staff.
3. Users can read various articles that is in the knowledgebase to help them solve their enquiries and doubts.
4. All the article can be printed, add comment, view in pdf format, set as favourite and also allowed to email to friends.
5. While drafting a ticket, the Instant Response System (IRS) will show the relevant articles that will be able to solve their problem. This can eliminate the users from sending excessive ticket.